 |
|
|
||||||||||||||
Master Class : Employee Engagement
This two-day program provides a detailed review of research into the psyche of employee and how employee engagement is one of the most critical factors leading to higher productivity, satisfied customers and breakthrough business performance. In this class conducted by senior HR strategy consultants, we focus, through lectures and hands-on case studies and issues.
Features
Master Class : Customer Engagement
One of the biggest changes in the fastest growing market in the world, China, is driven by the transformation of the command economy to the market-driven economy. This refocus on customer centricity can also bring about similar upheaval in productivity from which an organization can dominate a market, as in the case of Google.
Topics
Expert systems
Employee engagement surveys
We have extensive experience conducting tailored employee engagement surveys.
Customer engagement surveys
The format of engagement analysis may be pen and paper or online surveys, focus groups and individual interviews and debriefs.
|
|
|||||||||||||
